Support

Need help or have a question about the Goba app?

• Email: info@goba.app
• We reply within 2 business days.
• Support is also available inside the app (a dedicated chat).

When contacting us, include your app version and device — it helps us help you faster.

Delete specific data without deleting your account

If you want to remove only part of your data — for example, specific photos, messages, or a topic you created — while keeping your Goba account, you can request it without deleting the whole account:

1. Open the in-app Support chat, or email info@goba.app.
2. Tell us exactly which data you want removed (e.g. a particular photo, message, or topic). Send it from, or mention, the account the data belongs to so we can verify ownership.
3. We process verified requests and permanently delete the specified data, including copies in backups, within 30 days.

We keep a minimal record only where the law requires it, or to prevent fraud and abuse and keep users safe; such records are kept no longer than necessary.

To delete your entire account and all associated data instead, see Delete your account or use Profile → Delete profile in the app.